A quick look at how it all works
We gathered answers to the questions people ask most. Didn’t find yours — get in touch.
General
How do I find a specialist on PROMFREE?+
Post a request describing your task and budget — freelancers will send proposals within minutes. Or use search and pick a specialist from the services catalog.
Is posting a request free?+
Yes. Posting requests and responses is free. The platform fee is charged to the executor when any order is completed — both via escrow and direct payment (for direct, it is billed to the executor for payment).
What languages does the platform support?+
PROMFREE works in Russian, English, and Georgian. You can switch the interface language at any time.
Payments and escrow
How does escrow payment work?+
Once you choose a freelancer, you deposit the payment into escrow — funds are held by a licensed payment partner (not by the platform) and released to the freelancer only after you confirm the work is done. Until you confirm, your money is protected. (Escrow is currently in development — coming soon.)
Didn’t find an answer?
Check the help center or message support — we’re available every day.